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CompTIA A+1002

The course will build on your existing user-level knowledge and experience with personal computer (PC) software and operating systems to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills needed to install, configure, optimize, troubleshoot, upgrade, secure, and perform preventive maintenance on PC and digital device operating systems (OS).  In this 5-day CompTIA A+ Core 2 (220-1002) certification training course, students will explore various operating systems including Windows, MAC and Linux. Throughout the course, students will work with Microsoft command line tools and control panels with the desktop environment and learn basic scripting. Student will also explore security and troubleshooting objectives for desktop, mobile and wireless systems as well as operational procedures.

Course Overview

Overall Proficiency Level
1 - Basic
Course Catalog Number
CompTIA A+ Certification with Exam 220-1002
Course Prerequisites

Basic Computer Skills, Internet Search Skills

Training Purpose
Skill Development
Specific Audience
All
Delivery Method
Classroom
Online, Instructor-Led
Course Location

3110 North Central Ave. STE 160
Phoenix, AZ 85012

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Learning Objectives

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.

You will:

  • Identify the basic components and functions of operating systems.
  • Identify networking and security fundamentals.
  • Identify the operational procedures that should be followed by professional PC technicians.
  • Install and configure Microsoft Windows.
  • Optimize and maintain Microsoft Windows.
  • Work with other operating systems.
  • Identify network technologies.
  • Configure networking capabilities.
  • Support mobile digital devices.
  • Identify security threats, vulnerabilities, and controls.
  • Implement security controls.
  • Troubleshoot system-wide issues.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Network Services
  • Systems Administration
  • Systems Architecture

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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