• Online, Self-Paced
Course Description

Enterprises can prioritize business-critical applications and services while maximizing the use of their bandwidth with the help of class of service (CoS). It provides a way of managing multiple traffic profiles across enterprise networks by prioritizing certain types of traffic over others

This course will acquaint you with the components and implementation of CoS in the Cisco Unified Communication Manager (UCM). You'll discover the features of time of day routing, distinguishing attributes of client matter codes (CMC) and forced authorization codes (FAC), and tools in the UC environment that prevent toll fraud.

Upon completion of this course, you'll be able to configure different components of CoS in the Cisco UCM and prepare for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.