• Classroom
  • Online, Instructor-Led
Course Description

ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.

Learning Objectives

A combination of course content and lab work will help attendees learn to: Understand the big picture of the ServiceNow Discovery solution Configure MID Servers Work with Credentials Configure Discovery to find Linux and Windows Servers Network Devices Applications Extend Discovery with custom Horizontal Discovery Patterns Application Discovery Patterns Learn common troubleshooting techniques

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Cyber Investigation
  • Digital Forensics
  • Exploitation Analysis
  • Network Services
  • Risk Management
  • Software Development
  • Test and Evaluation
  • Threat Analysis
  • Training, Education, and Awareness
  • Vulnerability Assessment and Management