• Online, Self-Paced
Course Description
What is incident management? Incident management, the next level of incident response, is the ability to prepare for and respond to events that present a negative effect to a network

Learning Objectives

What is incident management? Incident management, the next level of incident response, is the ability to prepare for and respond to events that present a negative effect to a network. Why do I need this certification? In order for organizations to be prepared for an incident, this type of plan must be created much in advance, with formal policies and procedures posted, support from upper management and the necessary tools in place. What will I learn? The Incident Management Lifecycle Get Your Incident Management Certification Today: Incident management, the next level of incident response, is the ability to prepare for and respond to events that present a negative effect to a network. The goal of this process is to limit disruptions to the network and other business processes. In order for organizations to be prepared, this type of plan must be created much in advance, with formal policies and procedures posted, support from upper management and the necessary tools in place. This course encompasses the Incident Management Lifecycle, which consists of steps: prepare, identify, contain, eradicate, remediate and looks at lessons learned. You will get a walkthrough of each step, which can be tailored to your individual organization. By the completion of this course, you will be able to put this practice to action.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.