CompTIA A+ 220-1001

By the end of the course, you should be able to: Identify types and characteristics of PC, laptop, and mobile components, including motherboard, CPU, memory, and storage, input, and output devices. Install, configure, and troubleshoot peripheral devices, system components, print devices, wired and wireless, LAN links and internal access devices Install, configure, and troubleshoot the Microsoft Windows, Linux, OS X PC operating systems plus iOS, Android, and Windows mobile devices. Configure and manage PC and mobile device network connectivity plus users, groups, and shared resources in a typical SOHO network. Use anti-virus tools to prevent and recover from malware infections Configure access control measures, such as authentication, security policy, encryption, and firewalls. Perform basic PC maintenance while working safely and responsibly and communicate effectively with customers.